How we use cookies and
similar technologies.
These terms of use apply to the use of this and other Hivve websites. They essentially say that you must behave appropriately and responsibly whilst using the Hivve websites. The Hivve privacy policy sets out how we use data relating to you and it forms a part of these terms of use. Our privacy policy can be found on our website here. These terms were last updated on 7th February 2023.
hivve.tech, vimpacttracker.com, vimpacttracker.com.au and TrackImpact.org (the “Websites”) are websites and online stores owned and operated by Hivve Group Ltd. These terms of use apply to all use of the Websites and form a legal agreement between you and Hivve. By using the Website you are confirming that you understand and accept these terms of use. If you are under the age of 18 or do not understand these terms of use, please ask a parent or guardian to explain their meaning to you. You must not use the Websites if you are under 13. We may make alterations to these terms of use from time to time.
Subject to these terms of use, you may use the Websites solely for your personal non-commercial use to:
Use of our products and services marketed through our Websites may be subject to additional terms and conditions which will be notified to you before you begin using them. Unless otherwise specified, all copyright, design rights, database rights, patent rights, trade mark and trade dress rights and other intellectual property rights in the Websites belong to and vest in us, or are licensed to us. Unless you own or control the relevant rights in the material, you must not sell, rent or sub-license material from our Websites or exploit material from our Websites for a commercial purpose. Notwithstanding the above, you may redistribute our newsletter to any person provided that you have obtained their consent to do so. We reserve the right to restrict access to areas of our Websites, or indeed the whole of any of our Websites, at our discretion; you must not circumvent or bypass, or attempt to circumvent or bypass, any access restriction measures on our Websites. All third party trade names and trade marks are the property of their respective owners and we make no warranty or representation in relation to them.
You agree to comply with these terms of use and all rules applicable to the use of the Websites. You will not:
The Websites may enable the display of your own or third party content (“User Content”) without review or moderation. The Websites are therefore merely a conduit of User Content. The views expressed in any User Content are the views of the individual authors and not those of Hivve unless specified otherwise by Hivve. We disclaim all liability in respect of any comments, views or remarks expressed in any User Content. By using any of the Websites you acknowledge that Hivve has no responsibility to review the content of any User Content and that all User Content is made available on the basis that Hivve is not required to exercise any control or judgement over User Content. If you submit data, messages, audio, video, textual or other content through any of the Websites, you grant us a sub-licensable, perpetual, irrevocable, non-exclusive licence to use and make available any User Content which you submit, worldwide in connection with any of the Websites.
Hivve provides and maintains the Websites on an “as is” basis and is liable only to provide its services with reasonable skill and care. External Sites have not been verified or reviewed by Hivve and all use and access of External Sites is made at your own risk. Hivve gives no other warranty in connection with any of the Websites or its content or any External Sites and, to the maximum extent permitted by law, Hivve excludes liability for any loss, damage, inaccuracies, interruptions, third party infringement, external site issues, malware, or other warranties not expressly stated. Hivve does not warrant that the operation of the Website will be uninterrupted or error free.
Without limiting any other rights it may have, we may cancel or suspend access to all or some of the Websites if you breach any of these terms of use.
These terms of use are subject to your statutory and common law consumer rights and will not limit any rights you might have that cannot be excluded under applicable law. These terms of use and the terms referred to herein, including our privacy policy, constitute the entire agreement between you and Hivve relating to your use of the Websites. Failure to enforce any term does not constitute a waiver of that term. If any part of these terms of use is found to be unenforceable, it will be amended to the minimum extent necessary to make it enforceable and the remainder of the provisions will remain in full force and effect. The Websites are intended for and directed at the United Kingdom. These terms of use are subject to the laws of England and the parties submit to the exclusive jurisdiction of the English courts. All questions, comments or enquiries should be directed to us. We will try to respond within 48 hours.
You agree and undertake that you will not post, communicate, transmit or make available through any of the Websites any User Content which:
You shall ensure that all information you supply to us through any of the Websites is true, accurate, current, complete and non-misleading. You authorise us to remove, restrict, suspend or alter any of your User Content for any reason, in our sole and absolute discretion. If you discover User Content which you believe contravenes these Website Terms and Conditions of Use or is otherwise objectionable, please notify us at hello@hivve.tech.
At Hivve Group Limited, we are committed to protecting personal data that we obtain about you.
This Website Privacy Policy explains how we will process the data relating to you that you provide to us (or that we may collect from others) when you visit the following websites: hivve.tech, vimpacttracker.com, vimpacttracker.com.au and TrackImpact.org (the “Websites”).
The Websites are operated by Hivve Group Limited (“Hivve”, “we”, “us”, “our”), a company incorporated in England & Wales. Where we decide the purpose or means for processing personal data, we are the “data controller”. As data controller, we comply with all applicable data protection laws, including the General Data Protection Regulation (GDPR).
This Website Privacy Policy forms part of our Website Terms of Use. We encourage all visitors to our Websites to read the Website Terms of Use and this policy in full.
Our Websites may contain hyperlinks to third party websites. These websites operate independently from us, and we cannot accept responsibility or liability for the privacy practices of such third parties nor the availability of those external sites or resources.
If you have any questions or comments about this Website Privacy Policy, please contact us at hello@hivve.tech.
Not only do our Websites provide visitors with information about the services that we offer, but they also function as platforms providing our clients and other users access to our services.
To provide our online services, including ImpactTracker, ImpactAcademy and TrackImpact services, online engagements such as interactive meetings and webinars, and other related business activities, we need to collect and process information about our Websites’ visitors and users.
When you use our Websites, whether for browsing, accessing eLearning, impact capturing and reporting capabilities, uploading evidence, reviewing functionality, following people or projects of interest, downloading evidence information from featured projects, or requesting collaboration with other users, you may be asked to provide:
If you decide to purchase any of our services, we may also require:
Additionally, when using our TrackImpact service, we may collect information regarding:
Our Contact Us function may also collect additional personal data voluntarily supplied by you.
We continually seek to improve our Websites and the services we provide.
To evaluate and make improvements, we utilise third-party analytics providers, including Google Analytics. These providers may collect information on our behalf in accordance with our instructions and their own privacy policies.
Information collected may include:
We may use personal information to:
Where you are a client of Hivve, we process information as necessary to perform our contractual obligations.
Where you are an end user of our services, we process information where an End User Licence Agreement is in place and processing is necessary to perform under that agreement.
We may use personal information for:
If you subscribe to our mailing list, your information may be provided to HubSpot to facilitate communications on our behalf. You may unsubscribe at any time through links contained in our emails or by contacting hello@hivve.tech.
We may process personal information for:
Where required by law, we may disclose personal information to auditors, regulators, government bodies, legal advisers and other authorised parties.
If Hivve undergoes a merger, acquisition or sale of assets, personal information may be transferred as part of that transaction.
Our Websites use cookies and similar technologies to collect log and analytical information and to help us understand how visitors use our Websites.
Cookies are small text files sent by a website server to a web browser and stored on a user’s device. They enable websites to recognise users and remember preferences.
Cookies may be:
Cookies may also be:
We use cookies to:
You may manage or disable cookies through your browser settings.
Our Websites utilise analytics tools such as Google Analytics, which may use both session and persistent cookies.
We use analytics information to:
Analytics information is not used to develop personal profiles about you.
Financial transactions relating to the purchase of our services are handled directly by our payment service providers.
We do not store full payment card details and only receive information necessary to process transactions.
Payment providers may include PayPal and Stripe.
We share personal information only in the ways described within this Privacy Policy.
We may share information with carefully selected suppliers, subcontractors, service providers and group companies where necessary to provide our services.
Examples may include:
We do not sell personal information to third parties.
You have rights regarding your personal information, including the right to:
To exercise your rights, please contact hello@hivve.tech.
Our Websites are not intended for children under the age of 13.
If you believe a child has provided personal information through our Websites, please contact us immediately so that appropriate action can be taken.
We take commercially reasonable technical and organisational measures to protect personal information from loss, misuse, unauthorised access, disclosure, alteration and destruction.
While we take security seriously, no method of transmission over the internet or electronic storage is completely secure and users share information at their own risk.
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected and to comply with legal obligations.
Examples include:
Our servers are located within the European Union, however personal information may be transferred to trusted service providers located outside the EU where necessary for service delivery.
Where such transfers occur, we implement appropriate safeguards, including approved contractual mechanisms and other lawful transfer protections.
If you would like further information regarding international transfers or this Privacy Policy generally, please contact hello@hivve.tech.
This Cookie Policy explains how Hivve Group Limited (“Hivve”, “we”, “us”, “our”) uses cookies and similar technologies on our websites, including hivve.tech, vimpacttracker.com, vimpacttracker.com.au and TrackImpact.org (the “Websites”). This Cookie Policy should be read alongside our Privacy Policy and Website Terms of Use.
Cookies are small text files that are placed on your computer, tablet, mobile phone or other device when you visit a website. Cookies help websites function properly, improve user experience, remember preferences, analyse website performance and provide information that helps website owners improve their services. Cookies do not typically contain information that directly identifies you, although personal information we hold about you may be linked to information obtained through cookies.
These cookies are essential for the operation of our Websites and cannot be switched off in our systems. They are usually set in response to actions made by you, such as:
Without these cookies, certain services and functionality may not be available.
These cookies allow our Websites to remember choices you make and provide enhanced functionality and personalisation. Examples include:
These cookies help us understand how visitors interact with our Websites by collecting information anonymously wherever possible. They may collect information such as:
We use this information to improve the performance, usability and effectiveness of our Websites and services.
These cookies may be set by us or by trusted third-party advertising partners. They may be used to:
These cookies do not directly store personal information but may uniquely identify your browser or device.
Cookies used on our Websites may be:
Third-party providers may include analytics, hosting, communication, customer support, marketing and advertising partners.
Depending on the services and functionality available on the Websites, cookies may be placed by technologies provided by:
These providers may change from time to time as our services evolve.
Cookies may be either:
The lifespan of a cookie depends on its purpose and the settings established by the provider that created it.
Most web browsers allow you to:
Please note that disabling certain cookies may impact the functionality and performance of our Websites. Browser providers offer guidance on managing cookies through their help sections. You can also find additional information about managing cookies at: www.allaboutcookies.org
We use Google Analytics to help us understand how visitors use our Websites. Google Analytics collects information such as:
Information collected by Google Analytics is used in aggregate form to improve our Websites and services. To learn more about how Google uses information, please visit: https://policies.google.com/privacy To opt out of Google Analytics tracking, you may use the Google Analytics Opt-out Browser Add-on: https://tools.google.com/dlpage/gaoptout
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, regulatory requirements or our business operations. Any updates will be published on this page and will become effective upon publication.
If you have any questions regarding this Cookie Policy or our use of cookies, please contact: Hivve Group Limited
Email: hello@hivve.tech
